ClearTerms

ClearTerms

Role

UX Designer & Researcher

Team

9 participants, including entrepreneurs, developers, business experts, designers, and a mentor

Focus Areas

User research, branding, UX design, product strategy

Tools Used

Figma, Miro, Google Docs, Adobe Illustrator, Vimeo

Role

UX Designer & Researcher

Team

9 participants, including entrepreneurs, developers, business experts, designers, and a mentor

Focus Areas

User research, branding, UX design, product strategy

Tools Used

Figma, Miro, Google Docs, Adobe Illustrator, Vimeo

Project Overview

Project Overview

Context

ClearTerms was born from a 54-hour event, Sync the City, where teams transformed ideas into viable businesses. This project tackles a universal frustration: lengthy, incomprehensible legal terms. ClearTerms simplifies legal documents, turning legalese into actionable, user-friendly insights.

Context

ClearTerms was born from a 54-hour event, Sync the City, where teams transformed ideas into viable businesses. This project tackles a universal frustration: lengthy, incomprehensible legal terms. ClearTerms simplifies legal documents, turning legalese into actionable, user-friendly insights.

A journey of experimentation.

Throughout the project, moments of awe shaped our process. One example was realizing how a thread or a ring create a hole in a soap film. It is simple to do by hand but much more complex with robots. You need fine control, air pressure, and precise timing. Another breakthrough was learning to unfold a coiled ring of soap film into a flat surface without having it pop or evaporate.

A journey of experimentation.

Throughout the project, moments of awe shaped our process. One example was realizing how a thread or a ring create a hole in a soap film. It is simple to do by hand but much more complex with robots. You need fine control, air pressure, and precise timing. Another breakthrough was learning to unfold a coiled ring of soap film into a flat surface without having it pop or evaporate.

The Challenge

Legal terms and conditions are often ignored due to their complexity and lack of clarity. Users need a solution to quickly understand important details like data policies, hidden clauses, and cancellation terms.

The Challenge

Legal terms and conditions are often ignored due to their complexity and lack of clarity. Users need a solution to quickly understand important details like data policies, hidden clauses, and cancellation terms.

Goals

01

Develop a research-backed solution addressing users’ pain points.

02

Validate the financial viability and market readiness of the product.

Goals

01

Develop a research-backed solution addressing users’ pain points.

02

Validate the financial viability and market readiness of the product.

Research & Insights

Process

Conducted qualitative user interviews and distributed surveys to collect insights.

Findings

Users expressed widespread frustration with terms and conditions due to their lack of clarity.

Key Insight

Simplifying terms with plain-language summaries and tools to highlight user-prioritized clauses emerged as essential solutions.

Research & Insights

Process

Conducted qualitative user interviews and distributed surveys to collect insights.

Findings

Users expressed widespread frustration with terms and conditions due to their lack of clarity.

Key Insight

Simplifying terms with plain-language summaries and tools to highlight user-prioritized clauses emerged as essential solutions.

Design Rationale & Process

Initial Concept

Pain Points Addressed

Complexity and lack of clarity in legal terms.

Design Goals

Simplify information while maintaining visual balance.

Initial Concept

Pain Points Addressed

Complexity and lack of clarity in legal terms.

Design Goals

Simplify information while maintaining visual balance.

Wireframing & Prototyping

Early Iterations

Explored layout and interactions through basic wireframes.

Feedback Integration

Iterative testing led to key features like plain-language summaries and clause-highlighting options.

Wireframing & Prototyping

Early Iterations

Explored layout and interactions through basic wireframes.

Feedback Integration

Iterative testing led to key features like plain-language summaries and clause-highlighting options.

Visual Development

Visual Development

Visual Development

Branding

The branding process was essential to establishing a clear and cohesive brand identity for ClearTerms. This identity not only shaped the visual language of the project but also informed subsequent wireframing and design decisions, ensuring consistency across all aspects of the user experience.

Branding

The branding process was essential to establishing a clear and cohesive brand identity for ClearTerms. This identity not only shaped the visual language of the project but also informed subsequent wireframing and design decisions, ensuring consistency across all aspects of the user experience.

Branding

The branding process was essential to establishing a clear and cohesive brand identity for ClearTerms. This identity not only shaped the visual language of the project but also informed subsequent wireframing and design decisions, ensuring consistency across all aspects of the user experience.

Final Designs

01

Delivered high-fidelity mockups featuring an intuitive interface and clearly signposted features.

02

Integrated accessible tools for filtering and prioritizing legal clauses.

Final Designs

01

Delivered high-fidelity mockups featuring an intuitive interface and clearly signposted features.

02

Integrated accessible tools for filtering and prioritizing legal clauses.

Final Designs

01

Delivered high-fidelity mockups featuring an intuitive interface and clearly signposted features.

02

Integrated accessible tools for filtering and prioritizing legal clauses.

Results

01

Produced a complete prototype and design handoff for future development.

02

Positive user feedback emphasized improved accessibility and comprehension of legal documents.

Results

01

Produced a complete prototype and design handoff for future development.

02

Positive user feedback emphasized improved accessibility and comprehension of legal documents.

Results

01

Produced a complete prototype and design handoff for future development.

02

Positive user feedback emphasized improved accessibility and comprehension of legal documents.

Reflection

This experience deepened my understanding of conducting user research under pressure and iterating designs collaboratively. Integrating team feedback and connecting research to design outcomes were pivotal in delivering ClearTerms.

Reflection

This experience deepened my understanding of conducting user research under pressure and iterating designs collaboratively. Integrating team feedback and connecting research to design outcomes were pivotal in delivering ClearTerms.

Reflection

This experience deepened my understanding of conducting user research under pressure and iterating designs collaboratively. Integrating team feedback and connecting research to design outcomes were pivotal in delivering ClearTerms.